Let’s go Maple Sugaring!

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Let’s go  Maple Sugaring!

After breakfast at Raff’s Cafe in Haverhill, we headed out to see how many  Maple Sugar houses we could visit in one day. Joe had downloaded a map with all of the places taking part in the Maple Sugar Festival. We decided to start with the southern-most farms first and work our way north if we had time. The closes farm looked to be the Robb Family Farm in Brattleboro, VT. We plugged the address of 827 Ames Hill Rd. Brattleboro Vt. into my On Star and were given an drive time of 2 hours , 6 minutes.

Getting there.

As we pulled out of the parking lot we noticed the overcast sky. Driving to Haverhill I’d passed through bands of rain, like squalls. It would be raining then dry then rain again. Joe checked the weather app but it did not give any indication of storms, just gray, cold and overcast so off we went!

Turns out the route wasn’t very direct. The old Maine phrase “Can’t get there from here” kept running through my mind as we backtracked south on RT 495 until we reached RT 2. Soon we were traveling along the scenic Mohawk Trail. A nice trip to make when spring finally gets here.

We picked up RT 91 north and pulled off at the first exit in Vermont. It had started to snow or maybe rain. It was hard to tell. I guess the weather term is “wintry mix”. The views from the visitor center were scenic but we didn’t linger for pictures because of the weather.

Something to do on another trip.

Vermont Arrival

It didn’t take long to reach Brattleboro. On Star led us through the village and onto a little dirt road. The road was snow covered by now and starting to get muddy in places. Fun! First time going “mudding” in my Equiniox!

We could see the plastic tubing running along the trees by the side of the road so we knew we were headed in the right direction. Plastic tubing  replaced the traditional buckets for commercial production in the late 1950’s.

Topping a small rise in the road we saw a large farm house on the right. The sugar shack was on the left with clouds of steam billowing from the opening in the roof. This was a traditional Sugar Maple Scene right out of Currier and Ives!

There were plenty of cars parked along the road. It made me wonder what kind of traffic there would have been on a nice day? Time to get the car parked and go inside. Let’s see what this Maple Sugar Festival is all about.

Raff’s Cafe, Haverhill

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Fresh Start

Back at home I put the unpleasant airline experience behind me making plans with Joe to go Maple Sugaring. Vermont was holding it annual Maple Sugar Festival. On that weekend sugar houses, craft stores, Inns and Restaurants across the state celebrate all things  Maple by opening their businesses to truckloads of tourists. Maple is King this weekend from pancake breakfasts to crocheted maple leaves! I was interested in the sugar houses with their boiling, bubbling sap but it would be quite a drive to get there so Joe suggested meeting at his sister’s restaurant, Raff’s Cafe,  for breakfast before we headed to Vermont.

Raff’s Cafe

Raff’s cafe  is located at 620 Primrose St, Haverhill right off RT 495. It’s in a little strip mall. The restaurant serves breakfast and lunch, open from 6 AM and closing at 2 pm.

When I walked in around 9 am it was completely full. I made a detour to the “powder room” to wash off the hour + drive.  When I came back out a small table had opened up. I introduced myself and experienced a flashback from Cheers…where everybody knows your name!

I’ve been friends with Joe for more than 30 years but had not met his sister. Still when you’ve been friends for so long the family hears your name and they made me feel like they had known me forever. The dynamics of the staff and the customers also made me think of Cheers. Lots of banter and no one seemed to be a stranger. Clearly this was a popular local breakfast spot.

While I waited for Joe I was offered coffee, tea, hot chocolate a soft drink, water…something, anything…even my breakfast! Joe’s sister, Bobbie-Jo suggested I have my breakfast and they’d leave an empty plate for Joe telling him he’d already finished his (joke). I finally caved and accepted a hot chocolate with loads of whipped cream. (Yummy) I’d just finished it when Joe arrived.

Bobbie-Jo and Chuck, Co-Owners

We ordered breakfast which came cooked to perfection by Chuck, the co-owner. Our table was near the kitchen and I was entertained by the oldies that drifted out the half door.

Menu

I was amazed at the prices. The menu was comprehensive with all the old favorites and all very reasonably priced! (see page 1 below) In fact I’d have said they were priced below average. I love bacon but am very fussy about how its cooked. The bacon here came out of the kitchen cooked to perfection! I also had French Toast, another win!

Conclusion

You can’t beat this little gem for price, quality or friendliness. If you are in the area, stop in. I am sure you won’t be disappointed!

Photos by Joe St. Jean, Take Pride Photography

(This endorsement is totally unsolicited. They didn’t even know I was writing about them)

 

Frustration At American Airlines

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Frustration Overwhelms!

As I reached the end of the jet way my coat slid out of my arms again as I lifted the carry on over the connection between the plane and the jet way. To my surprise a Flight Attendant caught it for me , asking if I would like some help with my bag. Her kindness after the debacle at the gate caught me so off guard that I started to tear up! She asked what happened and I let her have it! All my frustration with the stupidity at the gate came flying out. The other passengers were staring at me. I felt like an idiot but I couldn’t shut up.

I travel quite a lot. I certainly consider myself a seasoned traveler and usually I handle these things better than this but the whole experience had been one frustration after another. From wandering the airport first for non help at customer service to looking for a working Kiosk…The last straw  was that all they had to do was take my coat out of  the bag for it to fit.  Of course if they did that they wouldn’t have had the chance to go through all of my belongings. I think I felt violated.

This Flight Attendant

I wish I had gotten this attendant’s name because she was wonderful. She let me vent, helped me to my seat, stowed my luggage and offered to get me something to drink!  She checked on me throughout the flight making sure I had the snack they passed out, that I was comfortable and so on. She really went out of her way. It made up for quite a lot. She deserves a commendation!

Concerns

I do have one concern. Before we took off, one of the gate attendants came on the plane. He came right to my seat and asked my name. He wrote it down on a little pad. I asked him if I could now put my coat in the overhead. He just mumbled “of course”, took my jacket and stuffed it over my suitcase.

It wasn’t until later that I began to wonder about that little seat side visit. I wonder what kind of welcome I’ll get next time I fly American. Have I been blacklisted? I don’t mean to sound paranoid but why else would  he come back to the plane before take off and just single me out?

Home at Last

Once I was home I told my story to my friend Joe. He was as outraged as I was . So he grabbed my cell phone, marched me to the porch and piled me high with the contents of my suitcase to show how ridiculous the gate attendants demands had been. Here’s what it looks like.

And to think this was what they did to a senior citizen using a cane. ( Sometimes I forget I’m a senior citizen but that just makes the whole incident worse in my mind!)

American Airlines leads the pack in complaints

It was another busy month for complaints. Readers filed 337 grievances, just a few cases shy of our record 342 complaints received last August.

American Airlines continued its winning streak in the complaints department, claiming almost 11 percent of our formal grievances.

Read more here: http://elliott.org/blog/march-complaints-approach-record-as-american-airlines-extends-lead/?utm_source=sendy&utm_medium=email&utm_campaign=elliottsemail

 

 

American Airlines’ Baggage Police

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Whatever Happened to Common Sense?

By the time they began boarding zone 4 American Gate attendants were calling for people to check their carry-ons, especially roller bags. Of course you were to remove all electrical equipment, camera, fragile items, medications, and laptops before checking your bag which could be claimed at the baggage carousel of your destination.

In my carry-on I had 1 laptop, in the front sleeve, my medications, my camera and in the remaining space, the camera strap, computer mouse and electrical cord and a book. Since it wasn’t chock full I had stuffed my winter jacket in too so I didn’t have to carry it. I did not have to expand the bag to make it fit.

I was in Zone 6. As I watched the baggage mafia began going through all the bags they felt did not or would not fit into their little display. Sort of a reverse if it fits it ships. In this case if it didn’t drop in cleanly it went into the belly of the beast. No if, ands or buts.

The Baggage Mafia

It was now my turn. Right away the attendant said “Tag It” and just as quick I said OH NO! I have a camera, medications and a laptop in that bag. They are not going into baggage. They told me to take them out but pointed out that I would now exceed my 2 item limit. I pointed out they would be checking an empty bag. Things were starting to heat up now.

As the baggage police began pulling things out of my carry- on I continued to argue.  I was holding up the line and they could see I was using a cane but it made no difference ! I finally turned to the woman pawing through my suitcase and ordered her to put it all back. She stood there looking from me to the gate attendant and back…stalemate.

I took a deep breath trying to be reasonable. I pointed out that there was a puffy coat in the bag . They could just push it down and the bag would fit. But oh no, you can’t push it down. You can’t “force it”. I tried again. If you take the coat out the bag will fit and you can leave my camera, meds and laptop alone.

Nope, They didn’t believe me.

I turned around, grabbed the jacket out of the bag, zipped it back up and dropped it into their little measuring thing.

Perfect! The gate attendant just told me to take it. So now I have my carry-on, my purse, my cane and my jacket to hang onto as I headed down the jet way.

I got madder and madder with each step.

I’m sure my face was red by the time I reached the plane. There it was an entirely different experience.

I’ll sum it up tomorrow but for now here’s another horror story from a different airline.

http://elliott.org/case-dismissed-2/if-youre-in-zone-5-heres-why-you-should-pack-light/

 

Oh American, You Let Me Down!

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“The World’s Greatest Flyers Fly American” Just ask American!

Yes I’m talking about American Airlines. In recent posts I’ve said how impressed I’ve been with their customer service and friendly manner. My friends who have had ( in their opinion) the misfortune to fly American , have disagreed with me, promising that American will show its true colors and that it won’t be Red, White and Blue.

Well I’m sorry to say that day arrived when I attempted to have a pleasant flight back from Washington DC to Logan Airport in Boston.

Let’s start with the day before check in. All the airlines seem to do that and unless you pay extra when you check in will affect when you get to board, you’re “Zone”, if you will. I usually bite the bullet and pay an upgrade fee to get priority boarding.

Are you Handicapped?

I am not truly handicapped. I don’t have a sticker but I do use a cane if I need to walk a lot because my hip will definitely act up causing painful muscle spasms down to my knee. Experience has shown that as awkward as a cane can be, it does keep me mobile and helps prevent the muscle spasms. Because I’m juggling luggage, a purse (my personal item) and the cane I like to board early.

I checked in right on time on my phone since I was in the middle of the tour. After I returned to my hotel I logged into the American Web site  to purchase a priority upgrade. I was declined. The message was that it would have to be done at the airport. OK, no problem ( I thought).

In Terminal American Assistance

Next morning after a nice breakfast I made my way to the Metro. My stop even turned out to be close to my terminal. I zipped through security and found my gate.  I waited until the gate area had emptied before I approached the attendant with my request for pre-boarding or priority upgrade. To my surprise she first told me she couldn’t help me because it wasn’t her flight!

She must have had 2nd thoughts because she asked for my ticket and tried to enter an upgrade. The computer wouldn’t let her. She told me I would have to go to customer service and pointed out the direction. At least she tried.

I headed over to stand in line there. After several other passengers cut the line I finally reached the customer service attendant who cut me off in mid-sentence. She told me  “they” didn’t handle upgrades anymore and pointed me to a kiosk. I limped over to where she pointed. Out of order. So I went in search of a kiosk that worked.

Once I found one there was no pre-board or priority boarding option. So much for getting help.

I decided to accept my fate, limped back to the gate and with a sigh found a seat.

Once we began boarding I noticed there was no call for soldiers in uniform, no families with children, no one in wheel chairs. In fact zone 3 was boarding before an attendant took a wheelchair person down the sky way!

To Be Continued…

What was going on???? But wait, it’s going to get even worse.