The Insurance Jungle

About a week ago we had the 2013 wrap up meeting in Somerville at the main Boston Office. What that means is I get to drive 51 miles each way to hear how we did and hope for some insights on what’s to come in 2014. Being a work from home employee, my attendance is optional but I am a nosy employee. I want to hear from the horses mouth what’s projected for the coming year. I don’t want to hear all the speculation and innuendo when the meeting results gets rehashed over the email water cooler.

meetingGuy

So as a dutiful, nosey employee I made my way (1.5 hours) to the Somerville office via the central artery, the expressway, the “distressway” ,   Route 93, or any and all of the above, They are all names for the same stretch of highway H_ _ L.

spare ribs

Following the meeting and a nice lunch (I really go for the free food)

Italian-Cultural-Association

I headed back to repeat the process. It was about 2:15-2:30 when I left. That’s slightly ahead of rush hour. (in theory) . Traffic wasn’t too bad as I entered the tunnel to the southern side of the artery but it was filling in fast. I’d almost made it to what they call the Braintree Split when it happened.

braintree split

I have no idea what actually triggered the accident.

There was a large truck to my right with a brown SUV behind it. I was in the next lane, a travel lane with cars in front and in back and the next lane to my left was also filled with cars.

traffic

Traffic was moving probably 30-40 miles per hour. A good clip for the volume. A lot of jockeying goes on here as the right hand lanes try to get to the left side for RT 3 and those on the left try to cross to the right for Rt. 128.

Suddenly I heard things flying and then something shook my car. I didn’t know if I had damage or not but plastic stuff was still flying around so I pulled over. The Brown SUV had hit the left rear of the box truck and the force of that hit bounced him into my car. His SUV was a mess. The truck had only slight damage. My car has a superficial scrape and the passenger mirror was knocked off. It will still cost a bundle to be repainted.

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I called 911 and the state police responded right away.

police

My car was drivable so after an exchange of insurance cards I was on my way, “collateral damage” to the main even between the SUV and the truck. Thus entering the INSURANCE JUNGLE.

snoopy

My first call was to my insurance carrier to put them on notice. My intention was to go through the SUV’s carrier. First I got a call from the “adjuster” from my company. Then I got a call from the “Liability Adjuster” from my insurance carrier. He took a statement and  told me they would pay the whole claim and to go ahead and get the ball rolling with the body shop.

car_in_booth

The body shop  said “Whoa, not so fast. They won’t pay the deductible.” I said yes, the adjuster said they would because it wasn’t my fault. Then I got another call from someone else …again from my company…who confirmed that they would pay the deductible and “subrogate” from the other carrier.

Today I took my car for an estimate. The body shop will send  the estimate in to the company and then we’ll wait for approval to go forward. I still haven’t heard from the other insurance company. In the meantime, duct tape fixes anything. 🙂

duct tape 001 copy duct tape 002 copy