I’m Back
I’m back online and ready to start sharing stories again. What an adventure this was. I’m still playing the password game. I also found out what happened to my old computer. It wasn’t a virus. It was Windows 10. Somehow the upgrade that I kept refusing managed to slip past me. Once it hit my old computer it was the begining of the end. I watched my old faithful electronic friend die a slow death. I lost files and apps and eventually the on/off functionality. It was a frustrating and “painful” process.
My New Computer
I settled on a Dell computer this time. It has the same memory as my old one. I purchased it at Best Buy in Mansfield but they only had the floor model in stock. They found another one in stock for me at a Best Buy store in North Attleboro. I went to North Attleboro on that Saturday to pick it up but found out that I had to take it across the store to the Geek Squad section. It hadn’t been set up yet. I haven’t set up a new computer in years and when I did the new one at work last month I had the IT guy right there to handle all the data transfer. My work computer came from our home office with all of the apps installed. I am so spoiled. Anyway I figured I’d have Geek Squad do the same thing for me.
Geek Squad
Years ago I used Geek Squad to set up my computer. I had them come to my home and hook it up too. I hated the job they did and stayed away from them after that but I really didn’t want to deal with the set up this time. I’d set it up at home but with my sick computer holding photos and data I really didn’t want to mess with it. I left my new computer with a copy of a quicken application and the security software and headed home. It took 2 days and I got a call the computer was ready. Now I disconnected the old one and headed back. If I’d understood the process I’d have given them the old computer the first time but I was still using it (or trying). In another 2 days the data transfer was done from my old computer.
Its finally home
When I finally picked up the new computer I made an appointment so there was no waiting. The Geek Squad associate set up my computer right there in the store and showed me what was done. We went through all the data transfer so I could confirm it was correct and all there. In all my dealings with them they were professional and respectful. It was an amazingly good experience. Well done Geek Squad! Now I just have to finish downloading the remaining applications and I’ll be back in business.
Thank you!
Thanks to all my followers for hanging in there with me. We’re getting close to having some new and ( I think) interesting posts…like an erupting volcano! Now if I can just remember all my passwords!