Fly the Friendly Skies

Fly the Friendly Skies is the slogan for United Airlines. Southwest makes it fun. They have a multitude of slogans “Love Is Still Our Field”, “Just Plane Smart”, “The Somebody Else Up There Who Loves You”, “You’re Now Free To Move About The Country”, “THE Low Fare Airline,”“Grab your bag, It’s On!” and “Welcome Aboard.” The airline’s current slogan is “Low fares.Nothing to hide.”. Delta has requested trademark stats for The World’s Most Trusted Airline.” And what about American? I found 4 possible slogans for American Airlines

So do any of them live up to their slogan?

Who do you Fly with?

I fly Delta quite often. I used to fly Southwest but I got tired of their free for all boarding policy. Granted I think they are a good value but as I’ve gotten older comfort and convenience has trumped low fares, especially when the fare difference isn’t that much. It’s been awhile since I’ve flown United too but for no reason other than they either didn’t fly where I wanted to go or there were better schedules with other airlines. I haven’t had a problem. I’m flying American Airlines to Hawaii when I take my next trip. So far they have been helpful and accommodating. I’ve had some issues with American in the past so I have my fingers crossed. Delta seems to be my airline of choice even though that’s the only airline I’ve ever seen a flight attendant totally lose it. Yup, one had a complete melt down. Tore the intercom phone out of the wall and threw it across the cabin. That’s the only time I’ve been disturbed enough to file a complaint.

It’s all about Attitude, Not Altitude

I hear all about the horror stories. I subscribe to several travel sites and hear the complaints. No airline is immune. I fly for business a couple of times a year and I fly for pleasure 2-3 times a year. That doesn’t put me in the same category as those million mile folks but I’d say that’s probably above average in experience. The way I cope is to chill out. I try not to let the little things get to me. Travelling can be stressful so if your plane is late or you have to be re-routed will it really make a difference? Will you still get where you’re going? I’d much rather have a plane grounded for mechanical problems and my trip delayed than to take off and have an engine fail at 30,000 ft. I go into travel with the attitude that things are going to go wrong. Deal with it. Consider it an adventure. This means that I don’t yell at the gate attendants, flight attendants or anyone else connected with my experience. And do you know what? They always try to help me out.

My Favorite Airline

There’s good and bad with all the airlines. There are surly TSA agents and there are friendly out going, helpful ones. There are crowded airports and long lines. It can be exhausting, confusing and just plain irritating. I really think having a good attitude goes a long way to getting help when you need it. Sure, I’ve had my share of experiences with grumpy attendants but take a minute to watch how the average traveler treats these employees. I don’t blame them for being rude or less than helpful when they are verbally abused by a good number of passengers. Courtesy is a two way street. Remember, expect the unexpected and roll with it. And the next time you need help try honey instead of vinegar. It might help.

Its the Friendly Skies of United

I haven’t flown United Airlines in quite awhile. I’ve flown with Southwest and American and Delta but not United. I guess it was their turn. My trip to Jackson Hole Wyoming is on United. I honestly don’t know what I was thinking when I made these reservations. My flight was leaving Boston at 7:20 am. I’m mean really! Am I nuts? I was up at 3:30 am so I could leave by 4:30 so I could catch the 5:30 Logan Express in Braintree. I’m happy to say I made it along with everyone else! The bus was full. At Logan the United Terminal was also packed. Must be folks like these early flights.

Check In

I had an MRI done recently and since then my back is in worse shape than before the procedure. When I checked in online the website asked if I needed any assistance. I checked that walking long distances was a problem. I was hoping for a ride on the little carts that scoot up and down the corridors. When I got to Denver a personal attendant was waiting with a wheel chair. He brought me right to my gate for the Jackson Hole leg. He offered to push me down the jet way too. I told him I could manage that. When they began boarding the gate attendant sent me down first. Wow!

Jackson Hole Airport

I might have gotten the same treatment at Jackson Hole except they are a tiny airport. They had a wheel chair waiting but no one to push it. The gate didn’t have a jet way. We walked down a long ramp. At least it wasn’t stairs. The wind was howling so I wasn’t going to wait for someone to show up. I managed to get myself and my carry on to baggage claim. The winds were gusting 70 – 75 mph but the sky was a brilliant blue. There was snow on the tops of the mountains. If the wind hadn’t been taking my breath away the view would.

If I ever have the opportunity to fly into Jackson Hole again I’m going for a window seat instead of aisle. I heard enough oooh’s and awe’s as we came in to know I was missing an amazing sight.