Even Paradise can encounter Stress

Dealing with an owner update shouldn’t be filled with stress. They aren’t supposed to be trying to sell you anything. Its supposed to be educational. That’s why when my owner update came due at 8 AM Sunday morning I was eager to get it over with. Not that I didn’t want to know what changes had been made to my program. I just didn’t want to spend the whole day with the reps from Diamond Resorts. Nice people but my time on the island was limited. I had better ways to spend my time than locked in a meeting.

Changes are Coming

I enjoyed a nice breakfast while I watched several whales cavorting  just offshore. What a way to spend a morning. The rep assigned to me was originally from Chicago and he was very upbeat and fun. We finally wrapped up breakfast and settled down to the nitty gritty. A lot of his presentation had my eyes crossing. There was some interesting stuff but he sure liked to talk! Once he got into the part about maximizing my return and making my timeshare work for me I perked up. Now he had my attention. It all sounded great. Then he pulled my file and the sales pitch began. Oh too bad, you don’t have enough points to qualify for these perks. You have to be at 70,000 points not the 50,000 you’ve worked so hard to reach.  Now I was mad. I’ve scrimped and struggled to reach this level and now he’s telling me within 2 years it won’t be enough to let me vacation when I want. 

It was a Long, Long Morning

That peaceful breakfast with the whales seemed a long time ago. It was only at 8 am but now it was 1 pm. I had an appointment at 2 pm for a massage. I was led upstairs where I was supposed to sign off on the update. It was not to be. First they had a legal question on my last upgrade. Then I still had to wait for someone else to give me my incentives (gifts). I called the spa and moved my massage to 3 pm. No time for lunch. Finally the last person came out and again tried to sell me the upgrade. I was seeing red at that point and stood up to walk out. That’s when they finally let me go. I’d have to come back to see the concierge for my gifts.

Puamana Day Spa

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I arrived at my appointment at 3:15. My stomach was growling but I really wanted to try a massage for my hip problem. I knew a deep tissue massage would hurt and it did, especially on that left hip but at the end I was like rubber. I had to really concentrate just to walk. The ladies at the Spa are mother and daughter and have a very peaceful way about them. Just what I needed after that wasted morning!